Food and Essentials
Aberdeen Citadel Community Hub
Aberdeen Citadel is a Christian group dedicated to meeting the needs of the Aberdeen Community.
They run a community hub on Tuesdays and Fridays from 9:30 to 13:30, with soup and snacks available. Although donations are not required, the group suggests a minimum donation of 50p per person.
The community hub is based at 28 Castle Street.
You can reach them in the following ways:
- Phone: 01224 579 370
- Email: [email protected]
Aberdeen North Foodbank
Aberdeen North Foodbank provides emergency three-day food parcels to individuals in need across the area; you must first obtain a voucher from a referral agency.
When you visit a foodbank centre, you will be welcomed by volunteers who prepare a parcel tailored to any dietary requirements, offer a warm drink, and provide practical guidance on other local services. In exceptional circumstances, a delivery service is available within Aberdeen city on Wednesdays.
You can reach them in the following ways:
- Phone: 01224 518936 or 01224 651000
- Email: [email protected]
Aberdeen North Parish Church’s Chat’n’Snack
Aberdeen North Parish Church hosts a Chat’n’Snack session where individuals can enjoy snacks and hot drinks, play games and make friends.
Sessions are every Wednesday, 10:00 – 14:00, hosted at James Tyrrell Centre on Greenfern Road.
You can reach them in the following ways:
- Phone: 01224 694121
- Email: [email protected]
Aberdeen North Parish Church’s Coffee Pot Community Cafe
Aberdeen North Paris Church hosts the Coffee Pot Community Cafe, where individuals can enjoy pastries, snacks, and hot drinks on a pay-what-you-can basis.
The cafe is open on Fridays from 11:00 to 14:00 at the James Tyrrell Centre on Greenfern Road.
You can reach them in the following ways:
- Phone: 01224 694121
- Email: [email protected]
Aberdeen South Foodbank
Aberdeen South Foodbank provides emergency three-day food parcels to individuals in need across the area; you must first obtain a voucher from a referral agency.
When you visit a foodbank centre, you will be welcomed by volunteers who prepare a parcel tailored to any dietary requirements, offer a warm drink, and provide practical guidance on other local services. In exceptional circumstances, a delivery service is available within Aberdeen city on Wednesdays.
You can reach them in the following ways:
- Phone: 07360162919
- Email: [email protected]
Aberdeen Street Friends
Aberdeen Street Friends is an outreach group based in Aberdeen that provides drinks and food to anyone in need around the city centre. Their usual operating hours are 10:00 to 12:00.
They do not have a specific base from which they operate.
You can reach them in the following ways:
- Phone: 07508 165218
- Email: [email protected]
AMINA Hardship Fund
This service is currently suspended due to demand.
Amina MWRC provides financial advocacy to support women experiencing financial crises, helping them access essential services, understand their rights, and apply for benefits or grants.
For those who meet the criteria, this service also facilitates consideration for the Amina Hardship Fund. This discretionary fund provides essentials such as food, warm clothing, and emergency accommodation. Eligibility for the fund is assessed through the financial advocacy process.
You can reach them in the following ways:
- Phone: 0141 212 8420
- Email: [email protected]
Bethany Christian Trust’s Toastie Club
Bethany Christian Trust provides a warm and welcoming space at 10 Urquhart Road for all to enjoy lunch, the company of others and assistance for external agencies like the NHS and Alcohol Drug Action
The Toastie Club is held every Wednesday from 11:30
You can reach them in the following ways:
- Phone: 07891 170 365
- Email: [email protected]
Catalyst Vineyard’s Storehouse Community Pantries
Storehouse Community Pantries provide emergency food, toiletries, clothing, and essential household items to hundreds of people in Aberdeen and Aberdeenshire; no referral is needed.
Through a network of fixed and mobile locations, the service aims to support those in need with warmth and discretion, at various times throughout the week across the region.
You can reach them in the following ways
- Email: [email protected]
- Phone: 01224 646424
CFine
CFINE improves health and well-being and the environment, tackles poverty, and builds resilience through a range of support and services for and with disadvantaged, vulnerable, and low-income individuals, families, and communities in North East Scotland.
If you are running low on food and essential items due to financial constraints or other pressures, you can visit the food bank, open every weekday from 10:00-15:00 at 2-4 Poynernook Road, AB11 5RW. See the CFine Emergency Food Page for more details
You can reach them in the following ways:
- Phone: 01224 596156
- Email: [email protected]
Community Outreach Group (COG) Aberdeen
Community Outreach Group provides support to homeless and vulnerable people in the City of Aberdeen. They are based at 56 King Street
They provide meals and essentials to homeless and vulnerable people in Aberdeen on Wednesday and Sunday evenings.
You can reach them in the following ways:
- Phone: 07554 551383
- Email: [email protected]
Crown Terrace Baptist Church’s Pop-up Café
Crown Terrace Baptist Church hosts a Pop-up Café offering hot drinks and home-baked goods free of charge.
Sessions are held every Tuesday and Friday from 11:00 to 14:00 in the Church Vestibule at 1 Crown Terrace.
You can reach them in the following ways:
- Phone: 01224 360804
- Email: [email protected]
Food Poverty Action Aberdeen publishes a guide to support services available in Aberdeen for emergency and hot food, financial and advice services, mental health and wellbeing, housing and homelessness, and support for families with children.
This includes an interactive map which plots available support services. This resource is hosted by CFINE.
You can reach them in the following ways:
- Phone: 01224 596156
- Email: [email protected]
Instant Neighbour
Instant Neighbour is a local Aberdeen charity that provides emergency food parcels to people in need. When you request help, they will carry out a brief, informal assessment of your situation and provide a food parcel containing 2-3 days of emergency provisions.
Advisers are often available on-site to offer practical assistance and can refer you to other agencies for further support.
You can reach them in the following ways:
- Phone: 01224 489955
- Email: [email protected]
Mamacita Foundation’s Access Aberdeen Guide
This guide provides practical information to help newcomers and students settle in Aberdeen, covering general culture, public etiquette, study culture, local dialect, and essential services.
It includes key information on school enrolment, energy support, voter registration, accommodation, opening bank accounts, transport, food banks, job searching, and accessing other vital services, such as GP registration and a National Insurance number.
You can reach Mamacita Foundation in the following ways:
- Phone: 07449 826988
- Email: [email protected]
National Entitlement Card (NEC)
The National Entitlement Card (NEC) is Scotland’s free smartcard that provides access to a range of public services. Depending on your age or circumstances, the card can function as a bus pass, library card, Young Scot card, and more.
You may be eligible if you live in Scotland. Concessionary travel is available for young people, those aged 60 and over, and disabled people.
You can apply online for a new card or a replacement, or check which services you can access.
Pittodire Community Hub
Aberdeen FC’s Community Trust hosts a Community Hub which offers free hot meals, activities, Wi-Fi, and access to local organisations.
Sessions are held every Thursday from 12:30 to 15:30 at the Richard Donald Stand on Pittodrie Street.
You can reach them in the following ways:
- Phone: 01224 650400
- Email: [email protected]
Social Bite Aberdeen
Social Bite in Aberdeen provides free emergency food services from its location at 516 Union Street
They offer a breakfast service every weekday morning from 8:00 am to 9:30 am and an afternoon ‘Scran Takeaway’ from Monday to Wednesday and Friday from 4:15 pm to 5:00 pm, with a hot sit-in or takeaway meal available on Thursday afternoons from 4:15 pm to 5:45 pm.
You can access the service in the following ways:
- Phone: 01224 981863.
- Email: [email protected]
Somebody Cares Foodbank
Somebody Cares Foodbank provides weekly, nutrient-rich food parcels, individually prepared for each client’s tastes and dietary requirements, helping alleviate financial burdens and improve mental health by ensuring access to essentials such as children’s breakfasts and an OAP’s ability to pay utility bills.
The service also delivers daily food trays to local hostels, provides breakfasts and snacks to schools for vulnerable children, and distributes care packages to key workers. Access to a food parcel is by self-referral for anyone in need.
You can reach them in the following ways:
- Phone: 01224 460700 (select option 1)
- Email: [email protected]
St James’s Soup and Chat
St James Episcopal Church hosts a Soup and Chat session where everyone, regardless of their faith, is welcome to enjoy homemade soup, something sweet and hot drinks.
Sessions are held every Saturday between 12:00 and 14:00 at their church, 1-3 Holburn Street.
Touch of Love
Touch of Love focuses on providing comprehensive support to the most deprived families, minority ethnic children, young persons and mothers.
Their holistic approach encompasses food bank services, the Young Achievers’ Club, and holistic support programs, all designed to counteract social exclusion, disadvantage, and the impacts of the cost-of-living crisis, fostering resilience, independence, and well-being.
You can reach them in the following ways:
- Phone: 44 333 220 6029
- Email: [email protected]
Touch of Love’s Free Community Breakfasts
Touch of Love provides a warm and welcoming space at the Tullos Community Centre for individuals and families to enjoy a hot breakfast and the company of others.
Community breakfasts are held every Thursday between 10:00 and 12:00, with regular offerings of bacon/sausage rolls and hot drinks.
You can reach them in the following ways:
- Phone: 0333 220 6029
- Email: [email protected]
Victim Support Scotland’s Emergency Assitance Fund
This fund provides confidential, short-term financial assistance to individuals aged 16+ in Scotland who have been affected by crime, available to victims and witnesses, regardless of whether the crime has been reported to the police. The fund can help with costs, including temporary accommodation, essential food and clothing, basic living expenses, security, and travel related to safety or court attendance.
To apply, a Victim Support Scotland service can refer you, or you can also apply directly via their online form.
You can reach them in the following ways:
- Phone: 0800 160 1985 (Monday–Thursday, 8:00–20:00; Friday, 8:00–18:00)
- Email: [email protected]
Asylum
AARC Asylum and Refugee Care
The Asylum and Refugee Coalition (AARC) provides essential services, including legal assistance, housing guidance, access to healthcare, and educational resources, to support refugees and people seeking asylum in rebuilding stable lives and combat dis/misinformation
AARC also offer a variety of Volunteering Opportunities that help connect service users with the local community.
You can reach them in the following ways:
- Email: [email protected]
- Contact Form: https://aarc.charity/contact
This guide is for any young person who has been told they are over 18, when they know they are younger. It explains what an age assessment is, your rights, and how to challenge a decision.
Written by the Youth Support Collective, a group of young people who have been through the process themselves, supported by the Refugee Council and other English third-sector partners.
You can contact the Refugee Council in the following ways
- Phone: 020 7346 6700
- Email: [email protected]
Age Assessment Toolkit for Practitioners
This toolkit provides guidance and templates for anyone supporting a refugee or asylum-seeking young person whose age has been disputed or deemed adult. It is designed to help practitioners understand the age assessment process and advocate effectively for the child.
The toolkit includes guidance, templates and resources all designed to assist the age assessment process. Refugee Council produced it in collaboration with several third-sector partners based in England; there may be small discrepancies for practitioners in Scotland as a result.
You can contact the Refugee Council in the following ways
- Email: [email protected]
- Phone: 020 7346 6700
This guide from the Coram Children’s Legal Centre (CCLC) provides essential information for individuals who need to appeal against an asylum or immigration decision but do not have legal representation. This resource was published in April 2024.
Coram CLC strongly recommends seeking professional legal advice and notes that this information is not a substitute for specific legal advice about your case.
You can reach Coram CLC in the following ways:
- Phone: 0300 330 5480
- Email: [email protected]
Guardianship Scotland
Guardianship Scotland is the national service providing Independent support to all unaccompanied asylum-seeking children, victims of trafficking, and children vulnerable to trafficking who arrive in Scotland. It is delivered in partnership by Aberlour and the Scottish Refugee Council on behalf of the Scottish Government.
Young people remain eligible for support until three months after they have either been granted leave to remain or have received a conclusive grounds trafficking decision and are over 18.
You can get in touch with Guardianship Scotland in the following ways:
- Phone: 0141 445 8659
- Email: [email protected]
Home Office Guide to Rights and Expectations in the UK
This document is designed to provide vital information to help asylum seekers understand life in the UK; it covers the following key areas: UK culture and law, health and welfare services and staying safe and getting support.
This guide was published on 2 October 2019,meaning some information may be outdated. It is always best to confirm details with a legal advisor or a support organisation.
It is available in: Albanian, Amharic, Arabic, Chinese, English, Farsi, Kurdish, Pashto, Punjabi, Tigrinya and Urdu
JWCI Irregular Migrant Helpline
The Joint Council for the Welfare of Immigrants (JCWI) works towards a society in which people can live safely and are treated with equal dignity and respect, regardless of where they are from or how they came to the UK.
JCWI operate a free and confidential Irregular Migrants Helpine which provides legal advice to those in the UK without status
You can reach them in the following ways:
- Email: [email protected]
- Phone: 020 7251 8708
- Irregular Migrants Helpline: 0800 160 1004
Migrant Help Asylum Services
Migrant Help provides free, independent, and confidential advice to asylum seekers in the UK, guiding them through the asylum process. They operate a 24/7 national helpline and offer practical support with issues such as accommodation, financial assistance, and access to healthcare, and can signpost to other essential services.
If you are contacting Migrant Help on behalf of an asylum seeker, please include a signed consent form and your own contact details.
You can reach them in the following ways:
- Free 24/7 Helpline: 0808 8010 503
- Portal: https://selfserve.migranthelpuk.org/
Migrant Help’s Reducing Exploitation Resources
Migrant Help provides essential information and guidance to help individuals in the UK stay safe from modern slavery and human trafficking. This includes information on how to spot exploiters, where and how to seek support and the risks of working without the right to do so.
All materials were co-produced with individuals with lived experience to ensure accuracy and relevance. The resources are available in 16 languages, including Arabic, French, Spanish, Urdu, and Vietnamese.
You can reach them in the following ways
- Phone: 0808 8010 503
- Email: [email protected]
Scottish Refugee Council Helpline
The Scottish Refugee Council operates a free, confidential telephone advice line providing information and guidance on refugee and asylum issues in Scotland. Their advisors can explain your rights and help connect you with available local services and support.
You can reach them in the following ways:
- Helpline: 0808 1967 274
- Phone: 0141 248 9799
- Email: [email protected]
Scottish Refugee Council’s ARE Guide
This is a comprehensive, multilingual guide for individuals in Scotland whose asylum claims have been refused and who have reached ‘appeal rights exhausted’ status.
The guide explains the legal definition, outlines rights and entitlements following refusal, and lists steps to take to support oneself once the Home Office ceases support.
This resource is hosted by the Scottish Refugee Council. You can reach them in the following ways:
- Phone: 0141 248 9799
- Email: [email protected]
Scottish Refugee Council’s Asylum and Pregnancy Guide
This guide provides information for pregnant people seeking asylum in Scotland about the healthcare and financial support available to them.
It explains that all maternity care from the NHS, including midwife appointments, scans, hospital delivery, and postnatal support, is free and continues even if an asylum claim has been refused.
The guide also outlines the extra weekly payments for those receiving asylum support, including amounts for pregnancy and for children under three, as well as a one‑off £300 maternity payment per baby.
This resource is hosted by the Scottish Refugee Council. You can reach them in the following ways
- Phone: 0141 248 9799
- Email: [email protected]
Scottish Refugee Council’s Asylum Information Guide
The guide is intended for people seeking asylum and those awaiting a decision, providing general information on what asylum is, how to apply through the UK Home Office, and key terms.
It offers information only, not legal advice, and is available in multiple languages through the website’s translation function.
This resource is hosted by the Scottish Refugee Council. You can reach them in the following ways:
- Phone: 0141 248 9799
- Email: [email protected]
Scottish Refugee Council’s Support for Destitute Asylum Seekers
This service provides practical advice and support for destitute people in Scotland who have had an asylum claim rejected and consequently have No Recourse to Public Funds (NRPF).
Expert advisers help individuals understand their rights and entitlements, and link service users with relevant parties like lawyers and charities
You can access the service in the following ways:
- Phone: 0808 1967 274
- Email: [email protected].
Yahya’s Hub
YAHYA’s Hub provides social and practical support for unaccompanied young asylum seekers and refugees in Aberdeen. It organises group activities, fun events, and workshops in a friendly, non-judgmental environment to reduce isolation and boredom, thereby improving wellbeing, boosting confidence, and supporting community integration.
You can reach them in the following ways:
- Email: [email protected]
- Contact Form: https://yahyashub.org/contact-us
Gender-Based Abuse
Aberdeen City Council Domestic Abuse Team
The Domestic Abuse Team is a voluntary service which provides short to medium term support and advice to victims of domestic abuse to help them address the effects the behaviour of their partner/ex-partner has had on them.
They can support individuals with safety planning to reduce risk, as well as with practical and emotional support.
You can reach them in the following ways:
- Phone: 0800 030 4713
- Email: [email protected]
Abused Men In Scotland
Abused Men In Scotland (AMIS) supports male victims of domestic abuse across Scotland. They operate a free, confidential national helpline, host a website with relevant information, and provide training services.
They also signpost to local in-person support providers across the country.
You can reach them in the following ways:
- Helpline: 03300 949 395 (Monday-Friday, 9:00-16:00)
- Email: [email protected]
Advocacy Service Aberdeen
Advocacy Service Aberdeen (ASA) provides an independent advocacy service for victims of domestic abuse. Clients can self-refer to a Domestic Abuse Advocate or be referred by a professional they are working with for assistance with specific issues. They are not part of the NHS, Aberdeen City Council or any other service provider.
Their service is free and confidential, and all staff and volunteers work to The Scottish Independent Advocacy Alliance’s (SIAA) Principles and Standards and Code of Practice.
You can reach them in the following ways:
- Phone: 01224 332397
- E-Mail: [email protected]
Asylum Support for Survivors of Domestic Abuse Factsheet
This factsheet, created by the Asylum Support Appeals Project, updated in February 2026, explains how the Home Office, its accommodation contractors, and Migrant Help should respond when an asylum seeker experiences domestic abuse and needs safe housing and support.
The guidance applies to all survivors of domestic abuse seeking asylum.
You can reach ASAP in the following ways:
- Phone: 020 3716 0283
- Email: [email protected]
Cyrenians Ending Violence and Abuse Aberdeen
EVAA offers support for women experiencing gender based abuse, including physical, emotional, financial or sexual abuse, sexual exploitation, human trafficking and coercive control, and support for women, men and families (or people) experiencing domestic abuse.
EVAA provides immediate safety and housing support, emotional and psychological care, practical advocacy (including hate-crime reporting), and long-term recovery support.
You can reach them in the following ways:
- Phone: 0300 303 0903
- Email: [email protected] or [email protected]
FGM Aware
FGM Aware is a project from the Women’s Support Project, based in Glasgow, providing resources and information to help tackle female genital mutilation in Scotland.
The Women’s Support Project works across Scotland to raise awareness of the root causes and impact of male violence, supports multiagency approaches, and addresses links between different forms of violence and abuse.
You can contact them in the following ways:
- Phone: 07523 269 985
- Email: [email protected]
Grampian Women’s Aid
Grampian Women’s Aid offers a free, confidential and non-judgmental specialist service to women, children and young people in Aberdeen and Aberdeenshire who have experienced domestic abuse. You can leave a telephone message at any time. They will contact you only if you authorise it and confirm it is safe to do so; your telephone number is always withheld.
You can reach them in the following ways:
- Phone: 01224 593381
- Email: [email protected]
Hemat Gryffe Animations
Hemat Gryffe, a Glasgow-based Women’s Aid charity, has developed two short, accessible animated videos introducing domestic abuse and Honour-Based Abuse.
These animations explain what domestic abuse is and labour-based abuse and are free to watch on YouTube. They are available in multiple languages, including English, Urdu, Ukrainian, Russian, Punjabi, Polish, Hindi, Chinese, Bengali, Arabic, Romanian, and British Sign Language.
You can contact Hemat Gryffe in the following ways
- Phone: 0141 353 0859
- Email: [email protected]
Karma Nirvana
Karma Nirvana provides support for anyone affected by Honour-Based Abuse or facing forced marriage in the UK. Their services include the national Honour Based Abuse Helpline, which offers free, confidential emotional and practical support, and a trauma-informed counselling service for survivors.
All helpline support is confidential. They offer specific guidance for individuals seeking help, professionals, and those worried about someone else.
You can reach them in the following ways:
- Phone: 0800 5999 247
- Email: [email protected]
National FGM Centre
The National FGM Centre is a partnership between Barnardo’s and the Local Government Association, working to achieve system change in services for children and families affected by female genital mutilation, breast flattening, and child abuse linked to faith or belief.
The Centre provides a range of free resources for professionals, including a harmful practices e-learning tool, lesson plans for schools, a direct work toolkit for social workers, and guidance for educational settings on safeguarding pathways and reporting concerns.
You can contact them in the following ways:
- Email: [email protected]
- Form: https://nationalfgmcentre.org.uk/contact-us/
Pathways Domestic Abuse Counselling
Pathways from Abuse is a dedicated domestic abuse counselling service for women across Aberdeen and Aberdeenshire, offering 1-1 counselling to help women address the feelings and concerns arising from Abuse to improve their quality of life.
The service is delivered by a team of experienced counsellors, either face-to-face in Aberdeen City or via telephone/Skype for those unable to travel, and women do not need to have left the perpetrator to be eligible. There is typically a waiting list for support.
You can reach them in the following ways:
- Phone: 01224 682939
- Email: [email protected]
Rape Crisis Grampian (RCG) is a charity that provides support to people of any gender, over the age of 11 years, who have been subjected to sexual violence at any time in their lives. They offer a variety of support tailored to the individual. Support is provided by trained practitioners in a safe environment, giving the individual space and time to discuss their experience without judgment.
Individuals can self-refer using the RCG’s self-referral form; an up-to-date copy is attached above.
You can reach them in the following ways:
- Phone: 01224 590932 (Monday-Friday, 09:00-17:00)
- Email: [email protected]
Rights of Women
Rights of Women is a London-based women’s charity. They produce policy and research insights and provide advice lines for women seeking support. They provide legal support, but only for cases in England and Wales
They have information on asylum and immigration on their website here.
You can reach them in the following ways:
- Email: [email protected]
- Phone (non-legal): 020 7251 6575
Roots of Honour Based Abuse by Karma Nirvana
This animation, created by Karma Nirvana, is designed to help professionals and the public understand Honour-Based Abuse (HBA). Using the visual metaphor of a tree, it illustrates how HBA is rooted in controlling beliefs that prioritise perceived ‘honour’ over an individual’s safety and wellbeing.
The video clearly emphasises that Honour-Based Abuse is not a cultural tradition or religious practice but is instead a form of abuse.
You can reach Karma Niravana in the following ways:
- Phone: 0800 5999 247
- Email: [email protected]
Sahara Scotland
Sahara Scotland, operated by Amina MWRC, is a specialist Independent Domestic Abuse Advocacy (IDAA) service providing culturally sensitive casework for Muslim and Black and Minority Ethnic (BME) women in Scotland who are at risk of or experiencing domestic abuse and hold insecure immigration status.
It offers dedicated one-to-one support, including crisis intervention, risk assessment, safety planning, advocacy, and emotional support in community languages. Individuals can self-refer.
You can reach them in the following ways:
- Phone: 0141 212 8420
- Email: [email protected]
Scottish Domestic Abuse and Forced Marriage Helpline
Support is available 24 hours a day, 7 days a week on Scotland’s Domestic Abuse and Forced Marriage Helpline. The helpline operates to support anyone experiencing domestic abuse or forced marriage, as well as their family members, friends, colleagues and professionals who support them.
They provide a confidential, sensitive service to anyone who calls us. The site is also available in Arabic, Chinese, French, Polish, Punjabi, Spanish, and Urdu.
You can reach them in the following ways:
- Phone: 0800 027 1234
- Email: [email protected]
- Live Chat: https://sdafmh-chat.devsoc.org
Scottish Women’s Aid “Fund to Leave”
The fund offers women based in Scotland up to £1,000 for essentials to support the costs of leaving, planning to leave or staying left from an abusive relationship. This might include costs related to moving home or increasing safety to enable a woman to remain in her own home. Women with NRPF are encouraged to apply.
The Fund to Leave is funded by the Scottish Government and coordinated by Scottish Women’s Aid. It is a limited fund of £1.5 million, available until the 30th June or will close sooner if the funding has been spent. Grampian Women’s Aid is a listed fund delivery partner; their contact details are on this page.
Scottish Women’s Rights Centre
Scottish Women’s Rights Centre (SWRC) provides free, specialist legal advice, representation, and advocacy to promote access to justice for women aged 16+ who are survivors of gender based violence, including domestic abuse, honour-based abuse, rape and sexual violence.
You can reach them in the following ways:
- Helpine: 08088 010 789 (Monday, 10:00-13:00 and Wednesday, 10:00-12:30)
- Form: https://www.scottishwomensrightscentre.org.uk/contact-form/
Shakti Women’s Aid
Although Shakti Women’s Aid does not have an office in the North East, it has advisors who can help applicants apply for the ‘Support for Migrant Victims’ (SMV) scheme from any location in Scotland.
This is a fund for survivors of gender-based abuse and their children, which can provide housing and financial support. Priority will be given to those survivors who do not currently have an established route to settlement.
You can reach them in the following ways:
- Email: [email protected]
- Phone: 0131 475 2399
Sundial Learning Centre
The Sundial Centre provides a free, online Learning Centre that explains what harmful practices are and how to recognise them. This includes definitions and educational materials for professionals, volunteers, and community members working with survivors of domestic abuse, early and forced marriage, Female Genital Mutilation (FGM), and other forms of gender-based harm.
You can contact Sundial in the following ways:
- Phone: 07909510840
- Email: [email protected]
Suriving Economic Abuses’s Financial Support Line
The Financial Support Line for Victims of Domestic Abuse is run by Money Advice Plus, SEA’s frontline partner. It offers specialist advice to anyone experiencing domestic abuse who is in financial difficulty.
Calls are free of charge. For callers whose first language is not English, an interpretation service is available on request.
You can reach them in the following ways:
- Helpline: 0808 196 8845 (Monday – Friday: 9:00 – 16:00)
- Email: info@survivingeconomicabuse.org
Surviving Economic Abuse’s Economic Abuse Guide
Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it.
They host an extensive Economic Abuse Guide designed to help potential victims identify potential abuse and understand their options thereafter.
You can reach them in the following ways:
- Phone: 07786 073249
- Email: [email protected]
The Restore Program at Catalyst Vineyard Church
Restore is a project of Catalyst Vineyard Church in Aberdeen, creating a safe, trauma-informed space for women affected by domestic abuse, the sex industry, or other vulnerable life circumstances. Support is accessed via self-referral or professional referral.
Services are available to women of all faiths or none, with no expectation of church attendance. The project offers one-to-one support, emergency ‘Bags of Dignity’, employability placements in a boutique, skills workshops, and connections to wider support services.
You can reach them in the following ways:
- Phone: 07768 564981
- Email: [email protected]
Trafficking Awarness Raising Alliance
Trafficking Awareness Raising Alliance (TARA) Scotland is a specialist service supporting adults (16+) who have experienced human trafficking for sexual exploitation, labour exploitation, or domestic servitude.
They provide practical and emotional support, advocacy, and help individuals navigate complex systems such as the asylum and criminal justice systems. For referrals or more information, professionals or individuals can visit their website.
You can get in touch with TARA in the following ways:
- Phone: 0141 276 7724
- Email: [email protected]
Families with Children
Aberlour Urgent Assistance Fund
The Aberlour Urgent Assistance Fund provides immediate, emergency cash grants to families with children across Scotland who are suffering extreme financial hardship, helping with essential items such as food, clothing, utilities, and bedding.
The fund is particularly focused on aiding single-parent households and families facing disability-related challenges.
You can reach them in the following ways:
- Phone: 0800 085 6150
- Email: [email protected]
AberNecessities
AberNecessities provides disadvantaged families with necessities that no child should go without.
They do not work directly with families; a professional from the NHS, Social Care, or the Education system must apply on their behalf. This webpage provides families with information on how to access support from AberNecessities, starting with a consultation with their healthcare professionals.
You can reach them in the following ways:
- Phone: 01224 784000
- Email: [email protected]
Action for Children Aberdeen
Aberdeen Priory Families service provides holistic, needs-led support for children, young people, and their families in Aberdeen. It takes a whole-family approach, working with other agencies to build resilience, promote stability, address complex issues such as antisocial behaviour, and reduce the need for statutory involvement.
You can reach them in the following ways:
- Phone: 0300 123 2112 (Monday-Friday, 9:00-17:00)
- In-Person: Business Hub 2, Marischal College, Broad Street, Aberdeen
The Adamson Trust is a Perthshire-based charity that funds holidays and respite breaks for disabled children aged 3-17. Its grants help cover costs for individual families or organised groups, including other charities.
The average holiday grant is between £200 and £250.
You can reach them in the following ways
- Email: [email protected]
Best Start Foods
Social Security Scotland provides a prepaid card every 4 weeks to help you buy healthy foods during pregnancy and when your child is under 3.
Basic eligibility includes: being responsible for at least one child under 3, living in Scotland, and having a monthly family income below a set threshold.
When applying, tell Social Security Scotland that you have no access to public funds. You will need to provide supporting documents, which may include a Home Office letter, bank statements, or your child’s birth certificate.
You can reach Social Security Scotland in the following ways:
Phone: 0800 182 2222
Children First’s Support Line
Children First’s Supportline offers emotional, practical, and financial help to parents, carers, and families across Scotland. Whether you are concerned about family finances, child development, behaviour, mental health, or need a friendly voice, their team is available to listen and support you.
The service also provides specialist support for kinship families. If you have concerns about a child’s well-being, the Supportline can advise you on what to do.
You can reach them in the following ways:
- Phone: 08000 28 22 33 (Monday–Friday, 9:00–21:00; weekends, 9:00–12:00)
- Email: [email protected]
Family Fund’s Scotland Programme
The Family Fund provides a wide range of grants to low-income families living in Scotland who are raising a disabled or seriously ill child or young adult. This includes grants for essential items and also has a specific scheme for sensory toys and equipment, delivered through their partner organisation, Learning SPACE.
For detailed information, the full application process, and income thresholds, you will need to explore the main Family Fund website further from this page.
You can reach them in the following ways:
- Phone: 01904 550055
- Email: [email protected]
Home-Start Aberdeen
Home-Start-trained volunteers work alongside parents to provide practical and emotional support to families with children aged 0-5 in Aberdeen, including those with NRPF status.
Their support includes home visits, perinatal mental health initiatives, and weekly infant play groups.
You can reach them in the following ways:
- Phone: 01224 693 545
- Email: [email protected]
NRPF Network’s Support for Migrant Families Tool
This interactive tool helps individuals, advisers, and local authorities understand what support may be available for families with No Recourse to Public Funds (NRPF). By answering a series of questions about a person’s immigration status and circumstances, you will receive tailored guidance on potential options.
The guidance generated is based on English legislation (with references to the equivalents in Wales, Scotland and Northern Ireland). It does not guarantee that help will be provided.
The NRPF Network hosts the tool; you can reach them in the following ways:
Email: [email protected]
One Parent Families Scotland
One Parent Families Scotland (OPFS) is a national charity dedicated to enabling single-parent families in Scotland to achieve their potential, reach a decent standard of living, and overcome challenges like isolation, poverty, and stigma.
They provide a range of tailored, direct services, including welfare rights and money advice, family support, mental health and wellbeing support, programmes to support training, education, and employment, and services to reduce digital exclusion. Their work is informed by the lived experience of single parents.
You can reach them for advice and support in the following ways:
- Phone (General): 0131 556 3899
- Phone (Helpline): 0808 801 0323
- Email: [email protected]
Regional Home-Starts
Home-Start offers services in the North East outside of Aberdeen; support capacity ranges and is generally lower than in Aberdeen City.
Support can include home visits, perinatal mental health initiatives, and weekly infant play groups.
All are listed below:
Scotland’s Baby Box
The Scottish Government provides a free box of essential items for all newborn babies in Scotland. The box contains clothes (newborn up to 6 months), a mattress and bedding, a digital thermometer, bath and room thermometers, a bath towel, a changing mat, and books.
You may be eligible if you are registered with a midwife and living in Scotland. This includes people with No Recourse to Public Funds.
Your midwife will complete a registration card with you at your 18-20 week or 28 week appointment. The box will be delivered to you between 4 weeks before your due date and your due date. You do not need to do anything else.
Scottish Refugee Council’s Family Rights Support
This service provides dedicated case management to newly arrived pregnant women, single parents, and families with children (aged 18 or under) who are navigating the asylum process in Scotland.
Staff offer comprehensive support, including helping families understand their rights, connect with legal services, access health and welfare services, apply for financial assistance, enrol in English language classes and education, address issues with accommodation, and advocate on their behalf with authorities
You can access the service in the following ways:
- Phone: 0808 1967 274
- Email: [email protected].
Sereniti
SERENITI is a registered charity in Scotland and a faith-based organisation that provides family support services to promote emotional wellbeing, offering hope and compassion and relieving the needs of parent-carers and families experiencing stress or financial hardship due to their caring responsibilities.
Their services include a parents’ cafe, a musical therapy playgroup, 1:1 emotional support, and inclusive activities for children.
You can reach them in the following ways:
- Email: [email protected]
- Online Chat: https://www.serenitiaberdeen.com/about
Variety Scotland
Variety Scotland provides life-changing practical support to disabled and disadvantaged children and young people, which includes organising Great Days Out and providing grants for essential equipment.
The charity focuses on addressing the link between disability and poverty, with its practical support designed to make an immediate difference and help children reach their full potential.
You can reach them in the following ways:
- Phone: 0141 357 4411
- Email: [email protected]
The Young Patients Family Fund is a Scottish Government scheme that reimburses the costs of travel, parking, accommodation, and daily food and drink for parents, primary carers, and siblings under 18 visiting a young inpatient under 18 in a Scottish hospital.
Claims must be made within three months of discharge and require a claim form signed by a hospital medical professional, which can be downloaded online or collected from the hospital and then submitted to the hospital’s cash office or the relevant NHS Board.
Health and Wellbeing
The programme aims to strengthen links between GP Practice Teams and community services to support people in living well and improving their overall health and wellbeing.
Link Practitioners aim to help people connect with their community and overcome life’s challenges.
You must be 16 years old or over, and if you ask your GP, they can refer you. We have added a link to the referral form used at Old Aberdeen Medical Practice as an example.
Alcohol and Drugs Action
Alcohol & Drugs Action provides alcohol and drug support services in Aberdeen City and Aberdeenshire, offering immediate, confidential advice, information, and assistance to individuals, family members, and friends.
They provide a non-judgmental drop-in service, counselling, needle exchange, and a mobile service. Support is available online, by phone, or in person at 7 Hadden Street, seven days a week. When their office is closed, they signpost to other crisis helplines.
You can reach them in the following ways:
- Phone (Helpline): 01224 594700
- Phone (General): 01224 577120
- Email: [email protected]
Breathing Space
Breathing Space is a free, confidential listening and mental health support service for anyone in Scotland aged 16 and over, providing a place to talk when thoughts and feelings become overwhelming.
It offers support via a freephone helpline and webchat, available evenings and nights when many other services are closed, providing crucial out-of-hours support.
You can reach them in the following ways:
- Helpine: 0800 838587
- Webchat: https://www.breathingspace.scot/how-we-can-help/need-to-talk/
Doctors of the World Advice Line
Doctors of the World is the UK chapter of the global Médecins du Monde network. Their advice line provides free, confidential support to anyone in the UK facing barriers to NHS care, regardless of their immigration status.
Individuals can call the advice line for help with a range of healthcare access issues, including GP registration, being refused hospital treatment, and accessing maternity services or abortion care.
Their non-clinical caseworkers also help people understand their rights and challenge denials of care based on immigration status.
You can reach them in the following ways:
- Phone: 0808 164 7686 (freephone)
- Email: [email protected]
JustRight Scotland Factsheet “EU Citizens and Your Right to NHS Healthcare”
This factsheet, produced by Just Right Scotland (JRS) in 2021, outlines the rights of EU, EEA, and Swiss citizens, and their non-EU family members, to access NHS healthcare in Scotland following Brexit.
Mental Health Foundation Scotland
Mental Health Foundation Scotland provides several types of resources to assist all with their mental health. This includes educational films, lived-experience stories, policy research, podcasts, and mental health tips. They also list other sites and support organisations that offer similar support.
Several of the resources have been translated into languages like Arabic, Farsi, Ukrainian and Urdu
You can reach them in the following ways:
- Phone: 020 7803 1100
- Email: [email protected]
This guide, part of the Migrants’ Rights Network’s “Know Your Rights” series, provides essential information on mental health and accessing support for migrants.
The guide covers registering with a GP, what treatments might be available, and how to get help in a crisis. It also includes a self-help guide with tips and activities.
You can contact them in the following ways:
- Phone: 07534 488696
- Email: [email protected]
NHS Inform
NHS Inform explains how people from outside the UK, including overseas students, workers, and tourists, can access healthcare services in Scotland. Their phone lines offer interpreters
They have three separate fact sheets in addition to the information found on the website: one for ‘People Coming to Work‘, one for ‘People Coming to Study‘ and one for ‘Holidaymakers‘
You can reach them in the following ways:
- Webchat: https://www.nhsinform.scot/webchat/
- Phone: 0800 22 44 88 (Monday-Friday, 9:00-17:00)
Penumbra365
Penumbra365 supports individuals feeling overwhelmed or in distress, worried about their mental health or looking for ways to improve their mental wellbeing. They connect you to an appropriate member of staff who can talk through your options, which may include one-to-one support, workshops, peer mentoring, and more.
The service is for anyone aged 18 or over in Aberdeen City. Individuals can self-refer by contacting Penumbra directly; contact details below.
You can reach them in the following ways:
- Phone: 01224 074 550
- Email: [email protected]
Scottish Association for Mental Health
The Scottish Association for Mental Health (SAMH) operates over 70 services across Scotland, providing mental health social care, addiction services, and employment support, among others.
They recently opened their first ‘Nook‘ in Glasgow, a space for drop-in mental health support in a safe, stigma-free and non-clinical environment – without the need for an appointment. They plan to expand to Aberdeen by 2028.
You can reach them in the following ways:
- Phone (General): 0141 530 1000 (Monday-Friday, 10:00-16:30)
- Phone (Support): 0344 800 0550 (Monday-Friday, 10:00-16:00)
The Bounds Counselling Service at the University of Aberdeen
The Bounds provides a free and confidential counselling service to the community, delivered by trainee counsellors under professional supervision. Sessions are 50 minutes long and take place weekly; available face-to-face on the University campus and online via Microsoft Teams.
Your first session will be an assessment to understand your needs and ensure this is the right service for you. The service may also offer sessions in your own language – please mention this when you book.
You can contact them in the following ways:
- Email: [email protected]
Victim Support Aberdeen and Aberdeenshire
Victim Support offers confidential, free support to victims and witnesses of crime. Appointments are available to meet with their support team. Individuals can self-refer.
They can provide assistance after a crime, help with impact statements and provide court attendance information for victims and witnesses. They also provide a support helpline.
You can reach them in the following ways:
- Phone (Helpline): 0800 160 1985
- Phone (General): 01224 622478
- Email: [email protected]
Housing and Homelessness
ACC’s Information for Private Tenants
Aberdeen City Council provides essential guidance and support for people renting a home from a private landlord in the city. This service helps tenants understand their rights and responsibilities, covering key areas such as tenancy agreements, deposit protection, repairs, dispute resolution and eviction.
The information is designed for anyone living in a private rented property, regardless of their immigration status. It can help you take the right steps if problems arise with your tenancy.
Bethany Christian Trust
Bethany Christian Trust works with individuals and local communities across Scotland to prevent homelessness.
They provide safe and secure accommodation in Torry for people at risk of or with a history of homelessness, enabling them to build the capacity to prevent further recurrence of homelessness. Anyone who is homeless or at risk of homelessness is invited to apply. Those they support also receive holistic support and, where necessary, are helped to learn independent living skills.
You can reach them in the following ways:
- Phone: 0131 561 8930
- Email: [email protected]
This website serves as a comprehensive resource on housing rights in Scotland for both new arrivals and the professionals who support them. For migrants, refugees, and recent arrivals, it provides clear, accessible guidance tailored to specific immigration statuses to help navigate housing options.
For housing advisers and support workers, it acts as a detailed reference tool, offering structured information on housing and housing rights across various migrant categories.
In September 2023, they produced a detailed briefing on hotel evictions, which is attached above.
DIsabled Persons Housing Service Aberdeen (DPHS) is a local charity offering housing options, advice, information, and advocacy to disabled people, their families, and carers.
You can reach them in the following ways:
- Phone: 01224 810222 (Monday-Friday, 9:00-17:00)
- Email: [email protected]
Home Energy Scotland Advice Line
Home Energy Scotland is a free, impartial service funded by the Scottish Government. Their advice line connects you with expert advisors who can provide practical, tailored guidance to help you create a warmer home and reduce energy bills.
The service is available to anyone living in Scotland. Advisors can help with a range of issues, including heating systems, insulation, energy tariffs, and advice on making your home more energy efficient.
You can reach the advice line in the following ways:
- Phone: 0808 808 2282 (Monday-Friday, 8:00-20:00; Saturday and bank holidays, 9:00-17:00)
- Email: Use the contact form on their website and select ’email’ as your preferred reply method.
This factsheet, produced by Just Right Scotland (JRS) in 2021, outlines housing rights of EU, EEA, and Swiss citizens, and their non-EU family members.
SCARF’s Householder Advice
SCARF provides free, practical advice to help householders across the North East of Scotland live in warmer homes and reduce their fuel bills. Their team of expert advisors can help you find simple, effective ways to improve your home’s energy efficiency, whether you are a homeowner or a tenant.
Services include one-to-one home visits for a face-to-face chat about your specific situation, as well as advice available at community groups and events. The service is open to any householder looking to lower energy costs and create a more comfortable living environment.
You can reach them in the following ways:
- Phone: 0808 129 0888
- Email: [email protected]
Shelter Scotland
Shelter Scotland exists to defend the right to a safe, secure and affordable home. They strive every day to provide people struggling with poor housing or homelessness with the help they need through advice, support, and legal services. Shelter Scotland campaigns relentlessly to achieve its vision of a safe, secure, affordable home for everyone.
Their website hosts comprehensive online housing advice that is easily translated in your browser, which may help answer a number of your questions
You can reach them in the following ways:
- Phone: 0344 515 2296
- Homelessness Prevention Line: 0808 800 4444 (Monday-Friday, 9:00-17:00)
- Email: [email protected]
- Chat: https://scotland.shelter.org.uk/get_help/chat
These Homes
These Homes is a Digital Lettings Service designed to make finding and applying for affordable rented properties across Scotland simpler. Instead of submitting separate applications to different landlords, you only need to apply once because fourteen landlord partners share a single housing register, including the likes of Osprey Housing, Langstane Housing Association, and Grampian Housing Association
This means your single application is considered for homes from all partners, rather than just one landlord.
The service covers several areas, including Aberdeen City, Aberdeenshire and Moray.
You reach These Homes in the following ways
- Phone: 01224 202900
- Email: [email protected]
Turning Point Scotland Aberdeen
Turning Point Scotland specialises in supporting people facing the most complex and challenging situations, including those with NRPF status.
In Aberdeen, their Fair Way Scotland Service supports EEA nationals who are experiencing destitution and their Housing Support Services are accessed via referral from the Local Authority.
You can reach them in the following ways:
- Email: [email protected]
- Phone: 01224 577 327
Immigration Information and Advice
Aberdeen Citizen’s Advice Bureau
Aberdeen Citizen Advice Bureau (CAB) provides free, confidential, impartial and independent information on immigration matters.
They can potentially support in matters related to E-visas, EUSS and pathways to ILR and citizenship
You can reach them in the following ways:
- Phone: 01224 569750
- Email: [email protected]
Civil Legal Assistance Office (CLAO)
The Civil Legal Assistance Office (CLAO) is an organisation that provides free legal advice and representation to people with civil matters, including housing, debt, child welfare, and family law, with a focus on vulnerable individuals.
In Aberdeen and Aberdeenshire, they may be able to assist with cases involving housing and homelessness; specific debt, money, or welfare benefits issues requiring solicitor casework; child protection and children’s hearings; and some family law matters.
You can reach them in the following ways:
- Phone: 01224 402330
- Email: [email protected]
Ethnic Minority Law Centre
The Ethnic Minority Law Centre (EMLC) provides advice and representation on immigration and asylum matters. They are involved from initial applications through appeals and reconsiderations at the Asylum and Immigration Tribunal and the Court of Session.
You can reach them in the following ways:
- Phone: 0141 204 2888
- Email: [email protected]
Find a Solicitor – Law Society of Scotland
The Law Society of Scotland’s “Find a Solicitor” tool helps you locate a qualified solicitor in Scotland. You can search by location, area of law (such as immigration or family law), or by the name of a firm or individual solicitor.
All solicitors listed are regulated by the Law Society of Scotland, meaning they must meet professional standards and carry appropriate insurance. If you are seeking immigration advice, using a regulated solicitor ensures you are protected by legal professional rules and confidentiality.
Find an Adviser – AdviceLocal
Advicelocal helps you find free, independent advice organisations across the UK based on your postcode. The service is designed to connect you with local support for a wide range of issues, including asylum and immigration.
The tool will then provide links to tailored information and advice organisations in your area that can help with your specific situation.
IAA Adviser Finder
The Adviser Finder allows you to search for a regulated immigration adviser or organisation based on your location. It is illegal for an unregulated adviser to provide immigration advice or services, so this tool helps you find a trusted professional who is registered with the Immigration Advice Authority (IAA).
You can search by location and type of advice.
JustRight Scotland
JustRight Scotland is a team of expert lawyers who use the law to defend and extend people’s rights in Scotland. They provide legal services and produce relevant materials through a series of fact sheets and blog posts.
Individuals can refer for legal support if their needs fall under one of their four “legal areas,” including the Scottish Refugee & Migrant Centre.
You can reach them in the following ways
- Phone: 0141 406 5350
- Email: [email protected]
NRNE Immigration Glossaries
We’ve developed two glossaries that detail key terms used in UK immigration, asylum, and support systems.
The Beginner Glossary covers foundational terms in plain language. The Advanced Glossary includes more complex legal and procedural concepts. Both were updated in April 2026. No referral or registration is required.
Both documents can also be found on our “I don’t know where to start” page.
Open University’s “Introduction to UK Immigration Law” Course
This free course has been designed by The Open University and HJT Training professionals, who specialise in immigration law. It is divided into 5 study sessions, each covering a specific topic relevant to immigration law and advice. It provides links to the relevant sources of law on that topic.
This course introduces UK immigration law and advice and is intended for anyone with an interest in this area. All teaching materials are delivered online and include opportunities for you to self-assess your own progress, for example, through self-test activities.
Scottish Legal Aid Board
This is the official online tool for finding solicitors in Scotland who are registered to provide legal aid. You can apply for legal aid only through a solicitor; the Board does not provide legal advice.
You can search using an interactive finder by specifying the type of legal assistance you need and your location, or by solicitor name. Solicitors decide whether to take a case, even if they are registered for legal aid.
You can reach them in the following ways:
- Phone: 0131 266 7061
- Email: [email protected]
Scottish Refugee Council’s List of Legal Representatives
The Scottish Refugee Council actively updates a list of legal representatives who take on immigration cases in Edinburgh and Glasgow.
They do not have a dedicated list for the North East.
This resource is hosted by the Scottish Refugee Council. You can reach them in the following ways:
- Phone: 0141 248 9799
- Email: [email protected]
The Unity Project
The Unity Project provides advice and application support to people with valid leave to remain who wish to apply for a change of conditions to access public funds (to remove the NRPF condition). They can support those on the 5- or 10-year settlement route as a parent, partner, private life applicant, or BNO visa holder.
To access support, individuals complete the online self-referral form, or those supporting them can use the professional referral form.
You can contact them in the following ways:
- Form: https://unity-project.org.uk/about/contact/
- Email: [email protected]
The Unity Project’s CoC Application Guidance
If you are looking to apply for a Change of Condition (CoC) yourself, The Unity Project provides several resources that inform you about what to expect and guide you in preparing an effective application. You do not need a lawyer, and there is no application fee. We suggest you contact an immigration solicitor or The Unity Project to discuss options for support.
You can contact them in the following ways:
- Form: https://unity-project.org.uk/about/contact/
- Email: [email protected]
Money, Debt and Employment
Aberdeen City Council Financial Inclusion Team
This service offers free, impartial, and confidential support for Aberdeen City residents, helping you check your benefit entitlements, complete forms, challenge decisions, and address debt by exploring tailored solutions with an experienced adviser. Outreach services are also offered at various locations
You can reach them in the following ways:
- Email: [email protected]
- Phone: 01224 522709
ABZ Works Employability Support
ABZ Works’s employability support is a free service for Aberdeen residents aged 16-67 who need help moving into employment, education or training. The support provided through the No One Left Behind strategy is not a public fund, but it does have clear eligibility criteria that not everyone will satisfy.
Participants are matched with a key worker who helps identify barriers and creates a personalised action plan. Support includes confidence building, CV and interview preparation, digital skills, work experience, access to training, help with travel and clothing costs for interviews, and in-work support once a job is secured.
You can reach them in the following ways:
- Phone: 01224 070200
- Email: [email protected]
Catalyst Vineyard’s Debt Help and Money Course
This service offers two key strands of free, practical financial support delivered in association with the national award-winning charity, Christians Against Poverty (CAP). Debt Help provides caring, practical support to individuals struggling with unmanageable debt and bills, including in-home appointments and referrals to additional resources, such as food banks.
The CAP Money Course is an upcoming free budgeting program that equips people with essential money-management skills and a simple, cash-based budgeting system to help them gain control of their finances.
You can reach them in the following ways
- Email: [email protected]
- Phone: 01224 646424
Cyrenians Digital and Financial Inclusion Hub
This hub offers Aberdeen adults (18+) direct support with digital skills, financial awareness, and wellbeing. Services include building basic IT confidence and assisting with navigating banking, job searches, and essential services. Help with budgeting and online safety is provided.
Access is via one-to-one appointments, digital drop-ins, or small group sessions; no referral is required. Individuals can also apply using the referral form.
You can reach them in the following ways:
- Phone: 0300 303 0903
GREC ESOL Aberdeen Map
GREC maintains an interactive online Aberdeen ESOL Map that visually shows all locations in the city that provide English support services, including ESOL test centres, drop-in conversation sessions, and formal English classes.
The map is developed in partnership with organisations such as Aberdeen City Council’s Adult Learning Team and local community centres, with information provided directly by service providers and updated to ensure accuracy.
GREC provides free weekly Language Café sessions on Thursdays from 11:00–15:00, usually at the Aberdeen Arts Centre to help people practice English, interact with diverse cultures, and build confidence in a relaxed environment. No booking is required to attend. We’ve attached an example of a recent poster promoting the sessions.
You can reach them and access resources in the following ways:
- Email: [email protected]
- Contact Form: https://grec.co.uk/language-support/#form
This leaflet is for people who have moved to live in Aberdeen. It provides a step-by-step guide to finding practical advice and support when money worries strike.
The leaflet is structured in three steps: first, it helps you identify what might be worrying you; second, it lists different options you might have; and third, it provides direct contact details for organisations that can help. Migration Policy Scotland produced this resource; you can reach them using their online contact form.
National Debtline
National Debtline is a free, confidential, and independent debt advice charity authorised by the Financial Conduct Authority (FCA). It offers expert, tailored support via phone and webchat, along with a self-guided online tool, My Money Steps, available 24/7, to help individuals take control of their debts in a judgment-free environment.
You can reach them in the following ways:
- Phone: 0808 808 4000 (Monday-Friday, 9:00-20:00 and Saturday, 9:30-13:00)
- Webchat: https://nationaldebtline.org/get-help/webchat/
Partnership Action for Continuing Employment (PACE) is a Scottish Government initiative, led by Skills Development Scotland, that provides free, impartial advice and support to both businesses and employees facing redundancy.
It is a partnership of 24 organisations offering localised support to help individuals with the practical and emotional sides of redundancy, recognise their skills, and prepare for their next move.
You can reach them in the following ways:
- Phone: 0800 917 8000
- Email: [email protected]
Pathways Find Work Support
Pathways provides one-to-one, confidential employability support through a team of Keyworkers covering Aberdeen City. They help individuals identify job goals, develop a plan, create or update a CV, complete application forms, prepare for interviews, access funds to remove work barriers (like training or equipment), and search for job opportunities.
Support is typically delivered in a community centre or project near the client’s home.
You can reach them in the following ways:
- Phone: 01224 682939
- Email: [email protected]
SAFE Team at CFINE
CFINE’s SAFE (Support, Advice, Finance and Education) Team provides a person-centred service in Aberdeen to help improve household finances.
They offer benefits and budgeting advice, assist with applications for crisis loans and community care grants and provide form-filling support. Individuals and organisations can refer
You can reach them in the following ways:
- Phone: 01224 531386 (Monday–Friday, 10:00–16:00)
- Email: [email protected]
The SMART money advice project offers free, impartial, and confidential financial advice to tenants of Grampian, Castlehill, and Langstane Housing Associations who are facing financial difficulties. This ranges from managing your money and debt counselling to checking Welfare Benefit entitlement, applying for benefits, and providing budgeting advice.
You can reach them in the following ways:
- Phone: 01224 202934
- Email: [email protected]
Smart Works Scotland
Smart Works provides a free, two-part service to help unemployed women and those on zero-hours contracts succeed in job interviews, operating on a referral basis from partner organisations such as mental health charities, women’s refuges, homeless shelters, and youth organisations. They have locations in Glasgow and Edinburgh.
The service is open to all women, including transgender women and non-binary people, whose gender expression aligns with the service.
You can reach them in the following ways:
- Phone: 0300 373 0955
- Email: [email protected]
Young Carer Grant
Young Carer Grant is a yearly payment of £405.10 for young carers in Scotland, in recognition of their caring role, provided by Social Security Scotland.
Basic eligibility includes being between 16 and 19 in Scotland and meeting the caring requirements. The payment increases with inflation each year, and there are no restrictions on how you can spend the money.
You can apply online, by phone, or by requesting a paper form. The online form must be completed in one sitting.
You can reach Social Security Scotland in the following ways:
- Phone: 0800 182 2222
Other
Amina: The Muslim Women’s Resource Centre
Amina is an intersectional organisation based in Glasgow that empowers and supports Muslim and BME women to create an inclusive Scotland.
They run a helpline; all calls are strictly confidential and non-judgemental, and are handled in a faith- and culturally-sensitive manner. It is free for mobile and landline calls, and the number will not appear on your phone bill.
You can reach them in the following ways:
- Helpline: 0808 801 0301
- Phone: 0141 212 8420
- Email: [email protected].
Catalyst Vineyard’s Open Door Sessions
The Open Doors service provides a welcoming, structured space for individuals and families who are marginalised, disadvantaged, or excluded, helping them access support and opportunities.
Each guest undergoes a needs assessment with a volunteer, who then helps them identify and connect with relevant support services within the church and from external statutory and third-sector organisations; the service also invites external agencies to attend sessions. Drop-in sessions are run across Aberdeen City and Aberdeenshire.
You can reach them in the following ways:
- Email: [email protected]
- Phone: 01224 646424
Fountain of Love Church
Fountain of Love is a faith-based organisation which supports people from all nations in Aberdeen and the surrounding areas.
Services include a befriending service to reduce loneliness and social isolation; job clubs to support people into work and improve mental health; support for those who have experienced the criminal justice system; health talks for African men and women; support for homeless people; and work with young people.
You can reach them in the following ways:
- Phone: 01224 574511
- Email: [email protected]
- Contact Form: https://fountainoflove.org.uk/contact.php
Four Pillars
Four Pillars is a Grampian-based organisation that supports and builds community for LGBT+ individuals. Its work is structured around three key pillars: supporting individuals through drop-in services, one-to-one support, groups, and reporting; building community through identity work, engagement, outreach, and events; and educating others, including corporations, organisations, academics, and the wider public.
The organisation also runs a community hub, an online shop, and welcomes volunteers.
You can reach them in the following ways:
- Phone: 01224 211963
- Email: [email protected]
Grampian Regional Equality Council (GREC)
The Casework Service at the Grampian Regional Equality Council (GREC) provides free, confidential support and advice to people in Grampian who have suffered inequality or discrimination. Caseworkers provide support to understand your rights and explore options if you’ve experienced a hate crime, workplace discrimination, difficulty accessing services, or community isolation.
They can provide support, advice, advocacy, and mediation, with language support available if needed. The service is confidential, non-judgmental, and inclusive.
You can reach them in the following ways:
- Email: [email protected]
- Phone: 01224 595505
Mamacita Foundation
The Mamacita Foundation offers a range of practical and social support services to individuals, families, and organisations in the Aberdeen community, with a focus on accessibility, dignity, and empowerment.
Their key services include a Pop-In & Foodbank providing essential supplies, a Free SIM Card distribution service to tackle digital exclusion, Confidential Counselling, and a New Mums’ Support Group. They also host Adult Community Learning opportunities and run a School Uniform Bank for families, all designed to help people build confidence, reduce isolation, and improve their wellbeing.
You can reach them in the following ways:
- Phone: 7449 826988
- Email: [email protected]
Migrant Rights Guide by Migrant Rights Network
This is a central guide to help migrants in the UK understand and assert their rights, including a dedicated section on No Recourse to Public Funds.
The guide is available in English, Amharic, Arabic, French, Hindi, Japanese, Polish, Portuguese, Romanian, Russian, Spanish, Tigrinya, Turkish and Ukrainian
You can reach them in the following ways:
- Phone: 07534 488696
- Email: [email protected]
- Form: https://migrantsrights.org.uk/form/contact-us
Sacro
Sacro is a community justice organisation that works to build safe communities by reducing conflict and offending.
It provides two primary services: Justice services support people leaving custody in their reintegration and reduce reoffending, while Community Safety and Public Protection services address hate crime, support victims, and manage community risks.
You can reach them in the following ways:
- Phone: 0131 624 7270
- Email: [email protected]
- Form: https://www.sacro.org.uk/advice/contact-us
Scottish Refugee Council’s New Scots Connect Map
The New Scots Connect Map is an interactive online tool that helps refugees, people seeking asylum, and new arrivals in Scotland find local support groups, organisations, and opportunities in their area.
You can search by entering your postcode or location, or by filtering for the specific type of group or support you are looking for.
This resource is hosted by the Scottish Refugee Council. You can reach them in the following ways:
- Phone: 0141 248 9799
- Email: [email protected]
UK Council for International Student Affairs
This UKCISA provides information and guidance for international students in the UK who face unexpected financial hardship during their studies. UKCISA itself does not provide grants or scholarships.
They also have a members’ area for related organisations to engage with each other and seek advice for best practice.
You can reach them in the following ways:
- Helpline: 020 7788 9214
- Form: https://www.ukcisa.org.uk/about-us/contact/