A service to support the mental health and wellbeing of adults seeking asylum across the UK.
This project is funded by the Home Office from September 2022 until 31st January 2025.
The Helpline will offer advice, signposting, emotional support and 8 free sessions of therapy by qualified Barnardo’s therapists. These sessions can take place remotely via telephone or online. Barnardo’s has a long history of providing mental health support to children, young people and adults and has a large pool of culturally informed therapists who speak a range of languages. Sessions can take place in your own language at a time that works for you.
Helpline Advisors can also offer practical support such as food vouchers and access to digital devices via partnership with Vodafone.
You will be allocated a dedicated Advisor who will work with you over a series of calls to ensure that you have someone to talk to, and access to all the support that you need.
Calls are confidential and we will not share personal information with the Home Office.
We welcome referrals from professionals via our referral form, as well as direct contact from asylum seekers by telephone, email or online chat.
The Helpline is open Monday – Friday (10am-8pm) and Saturday (10-3pm) via phone 0800 151 2605, webchat and email [email protected].